A Day In The Life At CA: Principal, HR Talent Development

Ever wonder what it’s like to be a Principal, HR Talent Development at CA Technologies?

When searching for a role or starting your career in the tech industry, you’ll typically find bulleted information on a company’s job description, benefits and culture. We want to go a step beyond that and give you key insights from the perspective of a real CA employee.

Meet Jennifer

When Jennifer (Jenn) Budveit, Principal, HR Talent Development isn’t working, she loves to travel with her family, especially to Disney World, and have fun with her family and friends.

 Jenn’s Career Story

Jenn has worked in human resources for more than 19 years and has her Master’s degree in Instructional and Performance Technology from Boise State University. During her career, she has held the positions of Training, Recruiting and Hiring Manager, Regional Process Manager, Onboarding Specialist, and Instructional Designer.

At CA, Jenn she was hired initially as a Senior Instructional Designer, designing content for various Talent Development programs. Her role has evolved to help support the Global Leadership Development Program (LDP) as the lead for instructional design and content development, provide support for LDP alumni along their continued leadership journey and is one of the global facilitators. She also provides a consultant role on measuring the impact and value Talent Development provides throughout the organization.

“I have been at CA for a little over three years. While I was not actively looking for a new path along my career journey, I knew I needed to be. I thought about the type of role, and the type of company that would be ideal for me one year before joining CA, but didn’t know how or when I would find that ‘perfect’ fit. Then CA reached out to me and it was all meant to be.”

The Life of a Principal, HR Talent Development

We asked Jenn how she would describe her role.

“I am part of the team that aligns our internal leadership development program with current industry trends, the business environment and the internal opportunities for leadership development within CA; both for the capabilities to be successful today, as well as into the future. We want to ensure LDP is providing the type of experience and the support our employees need to expand and grow their leadership capabilities.

A typical workday for Jenn includes a mix of working with others on content alignment and execution of the leadership development program and LDP Alumni community, as well working individually in designing content and activities.

We asked Jenn about the best part of her workspace, and she said that she loves being together with her co-workers and teammates.

“The brainstorming and collaboration that takes place on a daily basis, along with lots of fun and laughter, makes it a wonderful place to be in every day. The Islandia office, and this campus in general, is absolutely beautiful and designed with the employee in mind. Between the wonderful cafeteria, the workout facilities, the Montessori school, and the grounds; they all make me very proud to point out to anyone and everyone that this is where I work.”

When we asked Jenn what her favorite part of the job is, she told that she loves seeing the impact of the Leadership Development Program, or any of CA’s talent development programs, have on those participating.

“My passion has always been in finding the gap between actual and desired performance, determining which will be needed to effectively reduce or eliminate that gap, and then seeing that all play out successfully.”

Life At CA

Jenn has especially enjoyed the work/life blend she’s found at CA.

“The focus on work/life blend has, for me, been the best CA benefit. This is something I did not have in companies I have worked for in the past. I have the ability to put my family first when they need to be, and that makes it so easy to put CA first when it needs to be.

What would you say to someone considering working at CA Technologies?

“I will admit I did not really understand what our company did until I started researching it. I would say that just because CA may not be a household name to you, doesn’t mean it isn’t doing absolutely amazing things. It is such an exciting time to be a part of CA; every single employee is a leader here because every individual brings their unique perspective to the table. In a company that focuses on innovation, you want to be where your opinion will not only be heard, but it will be counted.”

Thanks to Jenn for sharing her Day in the #LifeAtCA of a Principal, Talent Development! You can connect with her on LinkedIn here.

Are you interested in a Talent Development role at CA Technologies? Search here or create a custom job alert to get notifications on roles that match your search.

Want to learn more about #LifeAtCA? Follow the hashtag and LifeAtCA on Instagram to see employee pictures from around the world.

The Best Entry Level Software Engineer Job Ever is at CA Technologies

An entry level software engineer should be able to learn the ropes *and* write the future.

Scanning job boards for entry level software engineer openings can be daunting if you’re not quite sure what kind of projects you’d like to work on or where you want to live. There’s a lot of pressure to pick a solid starting point for your future career as you work diligently through your graduating semester. What if you don’t like the first project you’re on? What if you don’t know enough about it? Are you ready to do it on your own, without feeling like you’re asking for too much help? What if no one notices your work and you feel like you made the wrong choice? These are the things that keep a fledgling engineer up at night!

Take a deep breath, young Obi Wan, it’s going to be ok! At CA Technologies, we believe in the power of learning from mentors and building experience in different areas of the business as you begin your software engineering career. That’s why we created the Associate Software Engineer (ASE) program. These roles are specifically designed for recent college graduates who want to learn more about the real world of enterprise technology product development as they venture into their brand new careers. We’ve had ASEs that build operations guides for Hackathons, create lean canvas concepts for data analysis, and even pitch ideas to our Chief Technology Officer and famed Xbox founder, Otto Berkes.

Another challenge that many new graduates face (yes, even that one classmate that seems to have it all figured out) is the anxiety-ridden decision of choosing which type of technology you’d like to work with. Why can’t you try several that first year while you figure out what you’re good at and what you’re passionate about? These opportunities are based in several U.S. cities, but you’ll also have a potential opportunity to travel for training and additional exposure to various tech roles within the organization. While in the program, some ASEs work on various projects within a program, while others work within a few different programs. Each individual ASE’s experience is a new learning adventure! The best part is that these roles are nine months of paid, on-the-job training (a far cry from that coffee-fetching internship horror story your friend told you all about last summer).

Entry level software engineer

After nine months in the Associate Software Engineer program, you’re ready to discuss with your peers and managers the best place to be and the work you’re most passionate about, and together you’ll decide the business unit that’s right for your continued career.

You can probably tell how much we love our ASE programs, but don’t take it from us. Read what some of our ASE graduates have said about their experience!

Ashwin Associate Software EngineerGo to Anchal's Associate Software Engineer StoryGo to Mason's Associate Software Engineer Story

 

 

 

 

 

 

The 2017 program starts in June, and we’re hiring now!

 

 

 

 

A Day In The Life At CA: Associate Services Consultant

Ever wonder what it’s like to be an Associate Services Consultant at CA Technologies?

When searching for a role or starting your career in the tech industry, you’ll typically find bulleted information on a company’s job description, benefits and culture. We want to go a step beyond that and give you insight on these key facts from the perspective of a real CA employee. This Associate Services Consultant profile is part of our new careers blog series “A Day In The Life At CA”.

 

Meet David

David Pokorny, Associate Services Consultant, is very active when it comes to doing outdoor sports and activities. Here he is parachuting, as well as a snap from one of his many enjoyable mountain bike rides.

David Pokorny - Associate Services Consultant

 

David’s Career Story

Although David has only just celebrated his 1st CA Technologies work anniversary, he’s made real impact to the business at the Prague Technology Center.

“I started working for CA Technologies 12 months ago. For 10 months I’ve been working on a project for a big UK customer, taking care of their security solutions.”

 

The Life of an Associate Services Consultant

We asked David how he would describe his role as an Associate Services Consultant and why he loves it.

“My role is to help customers get the best out of their CA products, in order to both support and drive their business. As a Services Consultant, it’s vital I have great understanding of both – CA software and our customers, the people who are working with it.”

A typical workday for David starts very proactively, summarizing tasks he has for the upcoming day, saying “hello” and sharing a French Press Coffee with his team members.

“Usually we have daily stand-ups with our customer in the morning, where we are talking about finished and upcoming activities. Then I start working on agreed tasks. When I need assistance, I utilise my amazing team mates who are keen to help me. When it comes to lunchtime, we have many nice places to eat around the office where we can go. After eating lunch, I enjoy spending time on the table football in the office with team mates. It’s fun and gives the brain a break.”

When we asked David what is the favourite part of his job, he told us how he loves to see the impact the products are having on our customers.

“I like customizing our products to fit customer needs. What I really enjoy is the time when we get to actually present it to customers and show them the impact. The biggest motivation I get from what I do is the fact that customers are seeing success and adding value to their business through using what I have delivered.”

 

Life At CA

David is certainly a fan of the office and the area on the business park in Chodov, in which he describes it as an “oasis for business people”. He enjoys the natural environment surrounding the offices with ponds, and various animals like ducks and rabbits hoping on the green grass. David is also a fan of the surrounding activities available including volleyball and giant chess.

“The Prague Technology Center is more than just usual open office space. I enjoy the extra comfort we have: large desks; powerful equipment and laptop that’s necessary for me to do my job; comfortable chair and seating; plus, various beverages available in a kitchenette including free soft drinks, tea, coffee, fruit juices and water.”

david-office

As you couldn’t tell from David’s introduction, he’s a lover of sport. We’re extremely happy the benefits we offer to our Prague employees meet those sporty needs and it is a vital part of why David loves his #LifeAtCA.

“CA has many benefits I like, but my favourite is most definitely the vouchers for sport activities and the access I have on the Business Park to do sport. Doing the job I do, means I’m sat for the majority of my day at my desk which is not very healthy. Doing sport after work is essential for good health and I am glad we have many sport benefits here at CA.”

 

David’s Career Advice

David would recommend a Services position at CA Technologies to anyone who wants to be part of large projects, with the potential to positively impact millions of people.

“Put simply, people globally are using technology that is reliant upon CA products and they don’t even realise it. CA is running core systems for huge companies, so you can expect to be working in large challenging environments. To put things into perspective, the project I’m currently part of has almost 100 million of our customers using our systems, which most definitely keeps me motivated to do my best at what I do.”

We couldn’t have said it better. Thanks to David for sharing his Day in the #LifeAtCA of an Associate Services Consultant! You can follow his adventures on Twitter (@david_pokorny) and LinkedIn here.

Are you interested in a Services role at CA Technologies?

Search here or create a custom job alert to get notifications on roles that match your search.

Want to learn more about #LifeAtCA? Follow the hashtag and LifeAtCA on Instagram to see employee pictures from around the world.

 

A Day In The Life At CA: Principal Software Architect

Ever wonder what it’s like to be a Principal Software Architect at CA Technologies?

Vitezslav Vlcek - Software ArchitectWhen searching for a role or starting your career in the tech industry, you’ll typically find bulleted information on a company’s job description, benefits and culture. We want to go a step beyond that and give you insight on these key facts from the perspective of a real CA employee. This Software Architect profile is part of our new careers blog series “A Day In The Life At CA”.

 

Meet Vitezslav

Vitezslav Vlcek, Principal Software Architect, has been in the Software Development and Engineering space for over 20 years. In his spare time, he’s a keen music and dance fan. Not only does Vitezslav play piano and has done since he was 12, he is also part of a folk dancing group.

 

Vitezslav’s Career Story

Vitezslav has an abundance of experience in the Mainframe space and has been with CA Technologies for over 8 years at the Prague Technology Center.

“I joined CA 8 years ago after I finished my PhD focused on Applied Mathematics. At that point in time, I had never heard of either CA products nor CA Technologies, however I did know about mainframe technology, because we had a class on hi-performance computing at the University of West Bohemia in Pilsen. Sometimes, the lecturer would tell stories of his own career and mentioned Mainframe several times when he was doing some computation on ES EVM (a Russian clone of IBM360). At that point, I thought Mainframe was old and redundant technology. How wrong was I!”

Vitezslav Vlcek - Software Architect & 3 Minutes Team

Vitezslav has seen amazing support when it’s come to his own career development at CA Technologies. He’s had 5 different roles in his 8 years.

“I started as an Associate Software Engineer. After 6 months in the development team building MSM (Mainframe Software Management) from scratch. I was then promoted to Software Engineer and became part of the L2 Support Team, which was both a big challenge and opportunity to speak with customers, improve my English language skills and expand my Mainframe horizons. 3 years ago, the L2 support team disbanded as there was no business case for the team anymore, as we had solved all the solutions we needed to by which time, I’d become Senior Software Engineer. It was at the time when CA started to implement the Agile Transformation of Mainframe Business Unit. We formed an Agile Team called ‘3 Minutes’ and I was promoted to a Principal Software Engineer very quickly. This was not the last change in my career as most recently, an architect position became available. I applied, and due to my deep insight into internals of our products and knowledge of customer requirements, I became a Principal Architect.”

 

The Life of a Principal Software Architect

We asked Vitezslav how he would describe his role as a Principal Software Architect and why he loves what he does.

“I review incoming requirements and evaluate whether they fit our future plans. I asses how viable the product plans are and if they could be implemented. I define the architecture of products, planning both the product build and how the technical components will be connected. Sometimes I also develop small prototypes to help us better envision product plans as real products. I’m also a support resource in helping other team members with incoming issues and any product related questions they may have.”

A typical workday for Vitezslav starts with a brisk walk to work, a well brewed cup of tea and a look of his emails. He always meets with his team to have regular catch ups on progress and up-coming working.

“Come lunchtime, I enjoy having a small walk to get some fresh air. It’s important to have that time away from the desk screen. I normally have calls with our US colleagues who become active around 3pm our time in Prague (due to time difference). It’s then typically back to tackling issues and assessing new enhancements. Once a week, we get our innovation juices flowing by attending our Patent Review Board where we assess new ideas.”

Ask people what the favourite part of their job is and 99 times of out 100, people will not say “problems”. When we asked Vitezslav what his favourite part of his job is, you guessed it, he answered, “problems”. He certainly loves the challenge and compares his role to that of a detective and doctor when it comes to solving and fixing problems.

“I like solving technical problems – it is like puzzle. Customers provide a few hints, sometimes they are misleading so it can be like detective work. Once you identify the culprit (the issue), you then play the role of the doctor who must find a cure to heal a broken part. Moreover, it’s like being a doctor for humans, expect you’ve now got to fix the issue of a much larger, more complex mammal. In terms of my role, I’m having to fix issues on products that are very big and complex, which is where the challenge lies. Other challenges include building new enhancement requests that are coming from customers or internal teams. Usually we have to figure out how to develop new functionality in a very limited time to please the customer, whilst ensuring it doesn’t limit or break existing functionality.”

 

Life At CA

Vitezslav loves a lot about his #LifeAtCA. The office is in a very good location, and takes just 30 minutes to walk or 15 minutes by bike to get to the office. Vitezslav doesn’t have to use public transport at all. He also likes that the office is very well equipped, with shower facilities, massage room and the garage facilities are bike friendly.

“Most of my work is done sat stationary at my office chair, therefore I suffer from lack of movement. That’s why I really enjoy that we have regularly available office massages, yoga and pilates that I take full advantage of. It is a great opportunity to stretch all my muscles and it’s great for the mind. I’m lucky that both my wife (she works for CA as well) and I have participated in numerous CA Fitness Challenges. It’s very much built into our daily routine to walk to the office and back home every day.”

 

Vitezslav’s Career Advice

“Imagine what would happen if Google’s ‘search functionality’ or Facebook’s ‘post publisher’ was down for one day and compare it to the failure of any mission critical systems from flight ticket reservations to banking systems. Do you want to be a part of a company that creates the software that other companies depend on to succeed it this digital age and bring life to their products and services? Do you find mission critical systems interesting? If yes, then CA Technologies might well be an option for you.”

We couldn’t have said it better. Thanks to Vitezslav for sharing his Day in the #LifeAtCA of a Principal Software Architect! You can connect with his adventures on LinkedIn here.

Are you interested in a Software Architect role at CA Technologies?

Search here or create a custom job alert to get notifications on roles that match your search.

Want to learn more about #LifeAtCA? Follow the hashtag and LifeAtCA on Instagram to see employee pictures from around the world.

 

A Day In The Life At CA: Software Engineering Manager

Ever wonder what it’s like to be a Software Engineering Manager at CA Technologies?

When searching for a role or starting your career in the tech industry, you’ll typically find bulleted information on a company’s job description, benefits and culture. We want to go a step beyond that and give you insight on these key facts from the perspective of a real CA employee. This Software Engineering profile is part of our new careers blog series “A Day In The Life At CA”.

 

Meet Jim

James (Jim) Conway, Manager, Software Engineering, is a Scottish expat living in Prague, and a self-proclaimed former Taekwondo expert of 15 years.

 

Jim’s Career Story

Jim has an abundance of experience in the Mainframe space and has been in Prague for 5 years. Over 4 of those 5 years have been spent with us at the Prague Technology Center and Jim is one of the many expats that have made the career move across Europe to the capital of Czech Republic, Prague.

“I joined CA over 4 years ago. My pre-CA history was in Application Development and System Test management mostly in the UK but moved to Prague in 2011, to do some work for a software house.”

 

The Life of a Software Engineering Manager

We asked Jim how he would describe his role as a Manager in Software Engineering and why he loves it.

“My job role has changed during my time here after we adopted the Agile manifesto. I used to be a very technical manager, but now I am much more a people manager. I look after the career development and training requirements for my teams.”

A typical workday for Jim starts very proactively, talking with his early rising team and getting plans in action. The very first thing he’ll do when he logs on for the day is check his emails that have arrived overnight and create an action list.

Prague-CA-googlemap

“My days are pretty dynamic as I try to firefight any potential issues or problems. The routine part is daily/weekly calls for each of my products to receive updates on progress. I also have scheduled pulse conversations with my people on a monthly basis. As I have 20 people in my organization, this can be pretty challenging to fit everyone in! As with the culture in Prague, we normally have an early lunch break (around 11:30) and we try to visit different local restaurants on a daily basis.”

“I like the open atmosphere within the building. Everyone is open and we can talk to each other at any time.”

software engineering

When we asked Jim what is the favourite part of his job, he told us how he loves to see the growth of people that he works with, especially those early in career.

“Watching people develop into solid professionals from newbie graduates straight from University!”

 

Life At CA

Jim loves a lot about his #LifeAtCA. There’s some more expat related benefits that have really made him a settled member of the team at the Prague Technology Center.

“Free health care was very important to me when I arrived in this country. I have also taken advantage of the CA Pension scheme which is free and easy to set up.”

 

Jim’s CA Career Advice

“Although Mainframe Technology has an outdated reputation in the industry field, you would find that you are working to make the largest companies in the world today run smoother and easier so they can also show this benefit to all their customers.”

“The atmosphere in the office is second to none and I have worked for many companies throughout my career. There is definitely a great buzz from the people who like to work hard and play even harder!”

We couldn’t have said it better. Thanks to Jim for sharing his Day in the #LifeAtCA of a Manager, Software Engineering! You can connect with his adventures on LinkedIn here.

Are you interested in a Software Engineering role at CA Technologies?

Search here or create a custom job alert to get notifications on roles that match your search.

Want to learn more about #LifeAtCA? Follow the hashtag and LifeAtCA on Instagram to see employee pictures from around the world.

 

What to Expect on Your First Day of Work – CA Technologies

Jen Botti gives us the inside scoop on what it was like on her first day of work at the CA Technologies offices in Islandia, NY.

We all ponder the night before what’s actually going to happen on your first day of work on a new job. Many of us anticipate feeling completely overwhelmed and lost in a huge office building. You may wonder where will I eat lunch and with who? Will I be underdressed, how do I get my computer and desk? Can I park anywhere, and most important of all will there be decent coffee?

Being a new addition myself to our Islandia office, I can assure you that you’ll be pleasantly surprised. Day one at CA Technologies will set you at ease and fill you with excitement. For example, as you enter the Islandia office you will find plenty of parking throughout the beautiful CA campus, even close up spots for expecting mothers. Plus, you’ll drive by tennis courts, basketball courts, a walking trail, and a helipad. Instead of searching cubes for an unused desktop, CA technologies mails you a backpack with welcome goodies and gets you set up with a laptop on your very first day. So, you’ll already start with everything you need!

You won’t have to wander around looking for someone to tell you where to go next; a Human Resource orientation leader will greet you. During your guided building tour, you’re likely to pass an impressive fitness center. Not only is it free for all employees, but they offer group exercise classes. How does a Yoga class sound for a lunch break?

First Day of Work - CA Technologies Islandia Office

As you head to lunch with your manager, you’ll experience the full service cafeteria. Much better than the average break room. But best of all, there is Starbucks coffee!

The huge pile of questions in your head will soon diminish during your informative orientation session. Everything from payment information, travel time, career development, training tools, and time management will be answered, and then some.

Finally, as you go home to your family at night to share your amazing first day stories, you can even think about the onsite Montessori Children’s center. Maybe you’ll be bringing some family along next time. But, this is just what happens on your first day of work – imagine all the rewards you’ll gain as long term CA employee. Best of luck!

Learn more about CA Technologies benefits and culture in North America > http://www.ca.com/us/why-ca/about-us/careers.html

Jennifer Botti

A Day In The Life At CA: Communications

Day in the Life At CA: Communications

Ever wonder what it’s like to be in Communications at CA Technologies?

When searching for a role or starting your career in the tech industry, you’ll typically find bulleted information on a company’s job description, benefits and culture. We want to go a step beyond that and give you insight on these key facts from the perspective of a real CA employee. This Communications profile is part of our new careers blog series “A Day In The Life At CA”.

Meet Rebecca

Rebecca Taylor, Principal, Communications, is an avid Marvel fan and self-proclaimed middle-weight nerd.

Rebecca Taylor, Communications, reads a Marvel comic book on the Ditton Park office grounds.

 

Rebecca’s Career Story

Although Rebecca has been with CA Technologies for just over a year, her impact has been highly regarded internationally. Leading UKI Communications, Rebecca is charged with all public relations, internal communications, executive communications, social media, and corporate social responsibility activity in the region. She was recruited from her former role at a marketing agency after working in the communications industry for over ten years.

“I also manage social media at an EMEA level, meaning I work closely with the global team to localize activity for the wider region.”

Interesting factoid: Rebecca once worked for a PR firm that did work for CA, “But not on the CA account. That would have been helpful!” Small world!

 

The Life of a Principal, Communications

We asked Rebecca how she would describe her role as a Principal, Communications and why she loves it.

“What I love most is the variety. My role is very wide-ranging so I get to meet people from all over the company and work on many, many different types of project. I like having an in-depth view into what’s going on around the company. I also love that through my work on the EMEA CSR programme, Create Tomorrow, and through my involvement in the THRIVE programme, my job can really make a difference.”

A typical workday for Rebecca starts with a hazelnut latte at our Ditton Park office in the UK (so she basically works in a castle – how cool is that?!).

CA Technologies Ditton Park Office

 

“The office is in the grounds of Ditton Park Manor, and we have plenty of natural beauty to enjoy. At the moment there are several groups of goslings around the stream and the moat, and I always enjoy seeing them – although I did recently get chased by a goose whilst running out there!”

She goes into the Ditton Park office most days, although she occasionally works in London, from our office or in our PR agency’s office there.

“After breakfast, I try to get the first couple of items on my to-do list done before I head into my first meeting. I spend a lot of time meeting with business partners from around the business, the wider EMEA comms team, and my PR agency.”

Rebecca’s afternoons are her to-do list time, exchanging emails with the PR agency and colleagues.

What would Peggy Olsen do?
“I have a big desk with a lot of space and I try to keep it personal with plants, pictures and the odd action figure. I also love my “What would Peggy Olson do?” sign – I’m a huge fan of Mad Men.”

 

“A lot of PR is very reactive, as media enquiries often need responses within a couple of days or even hours. I am at my most creative after about 4pm, so I try to do any necessary writing around that time – that might be a press release, an internal newsletter, social media content, a blog post, or a press article to be attributed to one of our executives.”

After finishing up work around 6.30pm, she’ll sometimes head to the office gym before going home, “Where my boyfriend usually has dinner on the table for me!”

 

Life At CA

The on-site gym is a great benefit for many roles at CA, and Rebecca has this one at the top of her list.

“My favourite benefit is the gym. It’s in the office building, so there’s no excuse not to pop in after work, and there are also free classes at lunchtime – I sometimes do kettlebells or yoga. For me, exercising is the best way to switch off and destress, so I try to work out a few times a week, even if I’m not really in the mood.”

 

Rebecca’s Career Advice

“I’ve always considered work environment and culture to be much more important than the name over the door. CA is full of talented, inspiring, and collaborative people, and I’d always recommend looking for a team like that, regardless of the brand you work for.”

 

We couldn’t have said it better. Thanks to Rebecca for sharing her Day in the #LifeAtCA of a Principal, Communications! You can follow her adventures on Twitter (@rebeccataylorpr).

Are you interested in a Communications role at CA Technologies?

Search here or create a custom job alert to get notifications on roles that match your search.

Want to learn more about #LifeAtCA? Follow the hashtag and LifeAtCA on Instagram to see employee pictures from around the world.

 

Rachel Duran
Rachel Duran

A Day In The Life At CA: Solutions Architect

Ever wonder what it’s like to be a Solutions Architect at CA Technologies?

When searching for a role or starting your career in the tech industry, you’ll typically find bulleted information on a company’s job description, benefits and culture. We want to go a step beyond that and give you insight on these key facts from the perspective of a real CA employee. This Solutions Architect profile is the first in our new careers blog series “A Day In The Life At CA”.

Meet Carol

Sr. Solutions Architect for Customer Lifecycle Solutions, Carol Piccus, is a cool mom who loves to hang out with her kids and to bake delicious goodies (just look at these elephant cookies and dream with us, for a moment, of the day that scratch-and-sniff internet will be a thing).

Solutions Architect Work Life Balance baking cookies

Carol’s Career Story

Carol has been with CA for 16 years. After working at Sterling Software for a year, they were acquired by CA Technologies and we were thrilled to have her come along with the move. “I initially started with CA as a Project Manager in Global Information Systems (GIS), and was responsible for the transition of support data from Sterling Software to CA. After that, I was a Project Manager for the first evolution of the Learning Management System.”

As part of a reorganization in 2003, Carol moved into an inside presales role for the Unicenter product portfolio. She specialized in our service management and automation solutions. In 2007, she moved to a field presales role supporting Public Sector. Then in 2014, she made the transition to the CLS team. She took full advantage of changes and new opportunities to pick up a diverse skill set and advance her career at CA.

Interesting factoid: Carol’s first job out of college was the result of an offer to go through a systems engineer development program (not dissimilar to the associate programs offered at CA).

“So, I have always been tech – even though when I originally interviewed for my first job, I did not realize it was for a tech position.”

 

The Life of a Sr. Solutions Architect

We asked Carol how she would describe her role as a solutions architect, how that fits into her team’s focus, and why she loves it.

“The CLS team advises customers on product capabilities that they are not currently leveraging and educates them on the strategy and direction of those solutions.

Our goal as a team is to get customers on current, supported releases and to extend their use of the software – which typically leads to maintenance renewals, capacity sales, and potentially additional CA product.

I love helping our customers be successful with our solutions. It is always interesting to hear about how our customers are really using our solutions – especially when the solutions truly help them successfully support their business.”

A typical workday for Carol, who is based in Herndon, VA, includes working from home most days. She usually she starts off with a quick review of emails to ensure her team and customers are getting a quick, helpful response. Her helpful insights include research into product details, updates on support issues, providing feedback to product management, and getting input back from product management.

Solutions Architect desk

Most days she meets with customers via phone/Webex to present roadmap updates, address questions and concerns they have with the products, conduct assessments of their implementation, and provide feedback on how to improve their use of the solution.

Occasionally, she will travel to a customer site for some of these meetings. However, she is glad she doesn’t have to travel too much. “We try to minimize the travel to keep expenses low and productivity high.”

 

Life At CA

Working at home is a great benefit for many roles at CA, so we thought Carol might name this as her favorite, but something else we provided was more important.

“I really appreciate the workplace flexibility at CA. Most recently this has helped me adjust my work in order to help my sister while she was undergoing chemo treatments.”

 

Carol’s Career Advice

“It is easy to get caught up in a “name”. At the end of the day, it is people you work with that make a major impact on whether you like what you do and where you work. You should always be open to any technology company and focus on the opportunity available – does it support your career goals? Does the culture fit you? Are these people you can work with?”

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We couldn’t have said it better. Thanks to Carol for sharing her Day in the #LifeAtCA of a Solutions Architect!

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Want to learn more about #LifeAtCA? Follow the hashtag and LifeAtCA on Instagram to see employee pictures from around the world.