In Sales, there are many parts that make the engine work, we can think of these as cogs on a wheel. One of the “cogs” is Presales also known as sales engineers. But who are they and what do they do?
These technically savvy individuals with a knack for Sales conversations leverage their expertise to align business and technical requirements for prospects and customers. Typically, Presales consultants work shoulder to shoulder with salespeople, providing the skills needed to demonstrate how technology can bring value to businesses. This is achieved through onsite meetings, workshops, conference calls, online presentations, video conference calls, etc. Other examples of day to day tasks include participating in tender responses, helping uncover customer needs, proving the concepts, providing training, and so on.
As subject matter experts, Presales consultants are often also responsible for assisting the partner community, training them on products, helping progress deals, etc. Furthermore, Presales might be called upon during public events; where presentations to broader audiences might be required.
Throughout all this, a Presales consultant acts as a guide for the customer, as well as his or her colleagues, both internal and partner.
The Digital Universe
In the age where digital forms of communication are taking over, many of the Sales related tasks we typically perceive as face-to-face are conducted remotely. Presales are no exception with product demonstrations, training and all that jazz being delivered digitally. To a point, even proof of concepts or supporting them is something we see being done so more often.
The shift towards digital does improve efficiency although at the same time creating new challenges. Take product demonstrations for example. When sitting across the table of a customer, you can tell whether they are with you, something an online presentation can´t always provide. It is then up to the Presales professional to adapt to this environment, and come up with ways of keeping the person on the other side of the line engaged, interested, and willing to take the next steps following the demonstration. The same goes for other tasks which are done remotely. Digital Presales must provide a similar experience as their onsite counterpart, only without the great benefit of body language and other positives of a face-to-face meeting.
Still, the benefits of remote delivery are hard to ignore. From the customer´s perspective, having a demonstration done remotely creates an opportunity to evaluate more solutions, as it is so easy to get in touch with more vendors. There is less hassle in joining an online demo than in hosting (sometimes multiple) salespeople. Think of all the emails you don’t have to send in planning for it and the coffee saved. Just as some prefer to shop online instead of visiting a shop in person, more and more do the same when shopping for IT solutions.
From a vendor perspective, not having to arrange travel for a team of people to another country for a two-hour demo session represents a great chance to cut down on travel costs, and carbon footprint. The Sales organization gets to cover more ground, and can pursue opportunities it previously simply could not.
Do you have what it takes to be a Presales consultant at CA Technologies Prague Office? Then submit your CV to our recruitment team via email here.
Meet our Presales team at CA Prague office
Stefania

I am from Italy and have been in Prague for over 5+ years. I have been in Presales for over a year now when I joined CA Technologies. My territory is within EMEA and I’m currently looking after CA’s Project & Portfolio Management Products. Outside of work, my hobbies include: cooking, reading, listening to music, watching TV, tai-chi, and mathematics.
Connect me on LinkedIn here
Stephen

I am originally from Brighton, England. I lived in Prague for 2 years and have been living outside Prague for the past 4 years. I have worked in the Presales field for 3 years, with 9 years in the IT industry, and joined CA in August this year to work within the EMEA Agile Ops team. Outside of work I enjoy playing, creating and recording/producing music, travelling, gardening, hiking, cycling and swimming.
Connect me on LinkedIn here
Mohamed

I am originally from Egypt and living in Prague for 3 years so far. I joined CA in March 2016 as a Security Services Consultant then moved to Presales for more than 1 year till now. I am covering the Cyber Security Portfolio of CA (CA Privileged Access Manager – CA Identity Suite – CA Single Sign-On CA Advanced Authentication) for EMEA. I am someone who enjoys working out and travelling.
Connect me on LinkedIn here
Vito

Hi there! I’m originally from the South of Italy and I’ve lived in Prague for 4.5 years. I joined CA 2.5 years ago with the Presales Academy in Prague and this is my first experience in a Presales role and I love it. I’m covering CA PPM (Project & Portfolio Management) for the EMEA regions. In my spare time, I love to spend time with friends, travel as much as I can and do sports in particular football and martial arts.
Connect me on LinkedIn here
Adrien

Hi! I am originally from France and I have 3+ years of experience in enterprise tech support and interestingly I have a degree in History & Languages. I have always been curious of technology; with Linux in particular. I’ve been part for the CA Presales team for more than 2 years now and I got the chance to expand my skills tremendously, when I joined. I didn’t speak Spanish at a professional level and now I do. At work, I enjoy having to explain clearly the business value of software features to customers. In my free time I like travelling, cooking, reading, listening to music and tinkering with my Linux environment. I am native in French and can speak English, Spanish, Czech and a little bit of Russian (working on it these days).
Connect me on LinkedIn here
Daniel

Originally from the North of Spain but working & living in Prague for 4 years and half, I’ve been working at CA in Presales for under a year, covering all Presales for IT Service Management, IT Asset Management and Automation products for the whole of the EMEA region. My motto is, “If you do it, do it with passion”. The combination of my technical expertise and a Sales oriented attitude has made Presales my ideal role. I had previous B2B Sales experience and a deep technical experience with corporate IT Services systems so here I can develop both, my tech knowledge and my sales skills.
Connect me on LinkedIn here
Ondrej

Born and raised in Prague, I’ve been in the city for close to three decades, in Presales for one sixth of that, mostly for CA. There are two vastly different disciplines present in today’s IT world, sales and technology. Being Presales means getting the best of both, as you get to keep in touch with the technology while being responsible for conveying it’s value to customers. That’s what brought me to it, and that’s what keeps me at it. Outside of work, I’m a father, metal head, a wrist-watch enthusiast, fan of good foods and drinks, with a few more selves hidden up my sleeve.
Connect me on LinkedIn here
Dalibor

Originally from the Czech Republic, I’ve been living in Prague and within Presales for 5 years now. I joined CA Technologies some 3 and a half years ago and currently look after Agile Operations, ITSM and AUTO, PPM across EMEA. In terms of interests and hobbies, I very much like to keep up to date with new trends and the latest technologies. New ways of doing business is what excites me and customer experience is what drives me.
Connect me on LinkedIn here
Do you have what it takes to be a Presales consultant at CA Technologies Prague Office? Then submit your CV to our recruitment team via email here. Not finding what you’re looking for, join our Talent Community and set up direct job alerts here.
Shahana Ginwala – Marketing Coordinator,
Talent Acquisition, Global
Connect with Shahana on LinkedIn here